Privacy Policy

Last Updated: July, 2025

1. Introduction
Welcome to Emotions by Motion (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our website (www.emotionsbymotion.com) and services. Our services primarily consist of organizing and leading exclusive driving experiences, training programs, and expeditions (“Services”).

2. What Information We Collect
We collect information to provide and improve our Services. The type of information we collect depends on your interaction with us.

• 2.1. Information You Give Us:

  • Personal Identification & Contact Information: Name, email address, phone number, physical address, date of birth, nationality.

  • Booking Information: Details about the expeditions or training you book, travel dates, preferences, and special requests.

  • Sensitive Personal Information: Passport details, driver’s license information, dietary requirements, and relevant medical information or conditions that may affect your ability to participate safely in our expeditions. We only collect this with your explicit consent and for the express purpose of ensuring your safety and fulfilling booking requirements with our partners (e.g., airlines, lodges).

  • Communications: Any information you provide when you communicate with us via email, phone, or our website’s contact forms.

• 2.2. Information We Automatically Collect:

  • Technical Data: When you visit our website, we may automatically collect your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

  • Usage Data: Information about how you use our website, such as which pages you visit and for how long. This is collected via cookies and similar technologies. (See our Cookie Policy for details).

• 2.3. Information from Third Parties:

  • Payment Information: We use third-party payment processors (e.g., Stripe, PayPal, Netopia Payments) to handle transactions. We do not store your full credit card details. We only receive confirmation of payment from our processors.

3. How We Use Your Information
We use your information for the following purposes:

• To Provide and Manage Our Services: To process your bookings, manage your itinerary, communicate with you about your trip, and provide customer support.

• To Ensure Your Safety: To use medical and driver’s license information to ensure our expeditions are safe and suitable for you.

• To Personalize Your Experience: To tailor our services and communications to your preferences.

• To Process Payments: To facilitate and process payments for our Services.

• For Marketing and Communications: To send you newsletters, special offers, and other marketing materials, but only where you have given us explicit consent to do so. You can opt-out at any time.

• To Improve Our Website and Services: To analyze usage data to understand how our website is used and make improvements.

• To Comply with Legal Obligations: To fulfill our legal, accounting, or reporting requirements.

4. Legal Basis for Processing (for EEA users)
We process your personal data based on the following legal grounds:

• Contract: To fulfill our contractual obligations to you when you book a Service.

• Consent: Where you have provided your explicit consent, such as for receiving marketing materials or processing sensitive data.

• Legitimate Interests: For purposes such as improving our services and website analytics, provided these interests are not overridden by your rights.

• Legal Obligation: To comply with applicable laws and regulations.

5. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with trusted third parties to provide our Services:

• Travel Partners: Hotels, lodges, airlines, local tour operators, and transport companies in destination countries (e.g., Namibia, Botswana, Iceland) to arrange your booking.

• Service Providers: IT and web hosting providers, payment processors, and marketing services.

• Legal and Regulatory Authorities: If required by law or in response to a valid legal process.
  We ensure that all third parties respect the security of your personal data and treat it in accordance with the law.

6. International Data Transfers
To provide our Services, your personal information may be transferred to, and processed in, countries outside of the European Economic Area (EEA), such as Namibia, Botswana, Zimbabwe, South Africa, and Canada. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

7. Data Security
We have implemented appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

8. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:

• The right to access a copy of your personal data.

• The right to rectification of inaccurate personal data.

• The right to erasure of your personal data (‘right to be forgotten’).

• The right to restrict processing of your personal data.

• The right to data portability.

• The right to object to processing.

• The right to withdraw consent at any time.

To exercise any of these rights, please contact us at contact@emotionsbymotion.com.

9. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Emotions by Motion
Email: contact@emotionsbymotion.com